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Terms of Service

Home/Terms of Service
Last Updated: December 15, 2024

1. Acceptance of Terms

By accessing or using the website feilikangtech.com, mobile applications, and services provided by Beijing Feilikang Technology Co., Ltd ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and others who access or use our services. By using our services, you affirm that you are of legal age to form a binding contract with the Company, or if you are under the legal age, you have obtained parental or guardian consent.

2. Description of Services

Beijing Feilikang Technology Co., Ltd provides the following services:

  • Software development and technology solutions
  • Mobile application development and publishing (iOS, Android, and other platforms)
  • Medical research and experimental development services (excluding human stem cell and gene diagnosis and treatment technology development and application)
  • Information technology consulting services
  • Health management and wellness solutions
  • Technical development, consultation, exchange, transfer, and promotion services
  • Remote health management services
  • Health consulting services (excluding diagnostic and treatment services)

3. User Accounts and Responsibilities

3.1 Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

3.2 User Responsibilities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload viruses or malicious code
  • Attempt to gain unauthorized access
  • Harass, abuse, or harm other users
  • Use the service for fraudulent purposes
  • Spam or send unsolicited communications
  • Interfere with the proper functioning of the service

4. Mobile Application Terms

4.1 App Store Requirements

Our mobile applications are designed to comply with all major app store requirements:

  • Google Play Developer Program Policies: All apps comply with content policies, monetization policies, and developer distribution agreement
  • Apple App Store Review Guidelines: Compliance with App Store Review Guidelines including safety, business, design, and legal requirements
  • Huawei AppGallery Policies: Adherence to Huawei's app review and distribution standards
  • Samsung Galaxy Store Policies: Compliance with Samsung's developer program requirements
  • Amazon Appstore Developer Agreement: Adherence to Amazon's distribution terms and conditions

4.2 App Usage Terms

When using our mobile applications, you agree to:

  • Use the applications only for their intended purposes
  • Not modify, reverse engineer, or decompile the applications
  • Not bypass any security measures or restrictions
  • Not use automated tools or bots to interact with the applications
  • Comply with any additional terms specific to individual applications

4.3 App Updates

From time to time, we may update our applications. By continuing to use the application after an update, you agree to the updated terms and functionality.

5. Intellectual Property Rights

5.1 Company Intellectual Property

All content, features, and functionality on our website and in our applications, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the property of Beijing Feilikang Technology Co., Ltd or its content suppliers and are protected by international copyright, trademark, patent, and other intellectual property laws.

5.2 User Content

You retain ownership of any content you submit, post, or display on or through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods.

5.3 Trademarks

The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Beijing Feilikang Technology Co., Ltd. You may not use such marks without prior written permission.

6. Payment Terms

6.1 Fees and Billing

For paid services:

  • All fees are displayed in the applicable currency
  • Fees are due at the time of purchase unless otherwise specified
  • Recurring subscriptions will be billed automatically
  • All fees are exclusive of applicable taxes unless stated otherwise

6.2 Refund Policy

Refund requests are handled on a case-by-case basis. Generally:

  • Digital products may be non-refundable once downloaded
  • Subscription cancellations take effect at the end of the current billing period
  • Request a refund within 30 days of purchase for eligible services

7. Advertising and Third-Party Links

7.1 Advertisements

Our services may include advertisements from third-party ad networks and platforms. The appearance of advertisements does not constitute an endorsement of the advertisers by the Company.

7.2 Third-Party Links

Our services may contain links to third-party websites, services, or applications that are not owned or controlled by Beijing Feilikang Technology Co., Ltd. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Limitation of Liability

To the maximum extent permitted by law, Beijing Feilikang Technology Co., Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the services
  • Any conduct or content of any third party on the services
  • Any content obtained from the services
  • Unauthorized access, use, or alteration of your transmissions or content

The total liability of the Company for any claims arising from the services shall not exceed the amount you paid us in the past twelve months.

9. Disclaimer of Warranties

Your use of the services is at your sole risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the services will be uninterrupted, secure, or error-free, or that any defects will be corrected. We do not warrant the accuracy or completeness of the content on the services.

10. Age Restrictions and Children's Services

10.1 Minimum Age Requirements

Age restrictions vary by jurisdiction and applicable law:

  • General Services: Minimum age of 13 years old
  • COPPA Compliance (United States): Services are not intended for children under 13 without verified parental consent
  • GDPR Compliance (European Union): Minimum age of 16 years (or lower if permitted by member state law)
  • Other Jurisdictions: Age requirements may differ based on local laws

10.2 Parental Supervision

Parents and guardians are responsible for:

  • Monitoring their children's use of our services
  • Ensuring compliance with age requirements
  • Supervising any financial transactions made by minors

11. Indemnification

You agree to defend, indemnify, and hold harmless Beijing Feilikang Technology Co., Ltd and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the services.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the services shall be subject to the exclusive jurisdiction of the courts in Beijing, China.

For users in other jurisdictions, we make no representation that the services are appropriate or available for use in your location. Those who choose to access the services from other locations do so on their own initiative and are responsible for compliance with local laws.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal dispute resolution, we encourage you to first contact us at support@feilikangtech.com to attempt to resolve any dispute informally.

13.2 Arbitration

For any dispute that cannot be resolved informally, you agree to binding individual arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC) or another mutually agreed arbitration institution.

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Modification of Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending an email notification
  • Providing in-app notifications

Your continued use of our services after any modifications indicates your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the services.

15. Termination

15.1 Termination by You

You may terminate your account and stop using our services at any time. To cancel a subscription, you must follow the cancellation procedures outlined in your account settings.

15.2 Termination by Us

We may terminate or suspend your access immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the services will cease immediately.

15.3 Effect of Termination

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

16. Health Services Disclaimer

16.1 Non-Medical Advice

Our health management services and applications provide general wellness information and are not intended to:

  • Provide medical advice, diagnosis, or treatment
  • Replace professional medical consultation
  • Be a substitute for emergency medical services
  • Diagnose, treat, cure, or prevent any disease or health condition

16.2 Consult Healthcare Professionals

Always consult with qualified healthcare professionals regarding any health concerns or before making any health-related decisions. The information provided through our services should not be considered a substitute for professional medical advice.

16.3 Medical Research Disclaimer

Our medical research activities (excluding human stem cell and gene diagnosis and treatment technology development and application) comply with all applicable research ethics standards and regulatory requirements.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by the Company, constitute the entire agreement between you and Beijing Feilikang Technology Co., Ltd regarding your use of the services and supersede all prior agreements and understandings, whether written or oral.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

Beijing Feilikang Technology Co., Ltd
3rd Floor, Mingzhu Garden Comprehensive Office Building
Shilibao Town, Miyun District
Beijing 100800, China

Email: support@feilikangtech.com
Business Inquiries: loubinfei@feilikangtech.com

Beijing Feilikang Technology

Leading provider of technology services, mobile applications, medical research, and health management solutions.

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