Last Updated: December 15, 2024
1. Introduction
Beijing Feilikang Technology Co., Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website feilikangtech.com, use our mobile applications, or engage with our services.
This policy applies to all users of our website, mobile applications published on Google Play, Apple App Store, and other app stores, and all services provided by Beijing Feilikang Technology Co., Ltd.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, postal address)
- Account credentials (username, password)
- Demographic information (age, gender, location)
- Payment information (processed through secure third-party payment processors)
- Health-related information you voluntarily provide through our health management applications
- Device information (device ID, operating system, browser type)
- Usage data and analytics
2.2 Automatically Collected Information
When you use our services, we automatically collect:
- IP address and device identifiers
- Browser type and version
- Operating system
- Referring/exit pages
- Date and time of access
- Usage patterns and preferences
- Location data (with your consent)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send you technical notices, updates, and support messages
- To respond to your comments, questions, and customer service requests
- To monitor and analyze trends, usage, and activities in connection with our services
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To personalize and improve your experience
- To provide health monitoring and management services (with explicit consent)
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who assist us in operating our services
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us permission to share
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
- Incident response procedures
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activities on our website. Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Functionality Cookies: Remember your preferences and settings
- Advertising Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Mobile Application Specific Provisions
7.1 Permissions We Request
Our mobile applications may request the following permissions:
- Network access and internet connection
- Device storage access (for caching and offline functionality)
- Camera access (for QR code scanning and photo features)
- Location services (with your consent, for localized features)
- Notification permissions (for push notifications)
- HealthKit/Google Fit integration (for health tracking features)
7.2 App Store Compliance
Our mobile applications comply with all requirements of major app stores:
- Google Play Store: Compliant with Google Play Developer Program Policies, including privacy requirements, sensitive permissions, and data safety forms
- Apple App Store: Compliant with App Store Review Guidelines and Apple Developer Program License Agreement
- Huawei AppGallery: Compliant with Huawei Developer Agreement and App Gallery Policies
- Samsung Galaxy Store: Compliant with Samsung Galaxy Store policies
- Amazon Appstore: Compliant with Amazon Developer Services Terms
8. Advertising and Ad Monetization
8.1 Ad Networks and Partners
We integrate with the following advertising networks and platforms to monetize our mobile applications through various ad formats:
8.2 Ad Formats
Our applications may display the following advertising formats:
- Splash Ads (开屏广告): Full-screen ads displayed when the app launches
- Rewarded Video Ads (激励视频广告): Video ads that users can watch to receive in-app rewards
- Interstitial Ads (插屏广告): Full-screen ads displayed between content or during transitions
- Banner Ads (横幅广告): Rectangular ads displayed at the top or bottom of the screen
- Native Ads (原生广告): Ads that match the visual design of the app content
- Playable Ads: Interactive ads that allow users to try a game or app
8.3 Ad Personalization
Advertisements may be personalized based on:
- Device information and identifiers
- App usage patterns and history
- Location data (with consent)
- Age and gender (if provided)
- Interests inferred from app usage
You can opt out of personalized advertising through your device settings or by contacting us.
8.4 Ad-Related Data Collection
Our advertising partners may collect and use data for the following purposes:
- Delivering targeted advertisements based on user interests
- Measuring ad performance and attribution
- Preventing invalid clicks and impressions
- Frequency capping and sequencing
- Cross-app advertising
- Conversion tracking and attribution
- User analytics and segmentation
9. Children's Privacy
9.1 Age Restrictions
Our services have age restrictions based on applicable laws:
- General Services: Our services are intended for users aged 13 and older
- COPPA (United States): We do not knowingly collect personal information from children under 13 years of age without parental consent
- GDPR (European Union): For users under 16 years old (or the applicable age in their country), parental consent may be required
- Other Jurisdictions: Age requirements may vary by country and applicable law
9.2 Parental Controls
Parents and guardians can:
- Request deletion of their child's information
- Refuse further collection or use of their child's information
- Review and update their child's profile information
9.3 Age Verification
We implement age verification mechanisms in our mobile applications to comply with COPPA, GDPR, and other applicable child protection regulations.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Binding Corporate Rules
- Compliance with applicable data transfer frameworks
- Data localization where required by law
11. Regional Privacy Rights
11.1 European Union (GDPR)
If you are located in the European Economic Area, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
11.2 California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Say no to the sale of personal information
- Access your personal information
- Request deletion of your information
- Not be discriminated against for exercising your rights
We do not sell personal information as defined under CCPA. We may share information with advertising partners, which may be considered a "sale" under CCPA. You can opt out by contacting us.
11.3 Other Regional Rights
We comply with applicable privacy laws in all jurisdictions where we operate, including but not limited to:
- Personal Information Protection Law (PIPL) - China
- Lei Geral de Proteção de Dados (LGPD) - Brazil
- Privacy Act - Australia
- Protection of Personal Information Act (POPIA) - South Africa
- Personal Data Protection Act (PDPA) - Singapore, Thailand
- Act on Protection of Personal Information (APPI) - Japan
12. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:
- The duration of our ongoing relationship with you
- Legal obligations to retain data
- Statute of limitations
- Pending or threatened litigation
- Regulatory investigations
13. Third-Party Services
Our services may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending an in-app notification
- Emailing you if required by law
Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Beijing Feilikang Technology Co., Ltd
3rd Floor, Mingzhu Garden Comprehensive Office Building
Shilibao Town, Miyun District
Beijing 100800, China
Email: support@feilikangtech.com
Business Inquiries: loubinfei@feilikangtech.com
16. Special Provisions for Health Apps
16.1 Health Information Protection
Our health management applications handle sensitive health information with enhanced protection:
- Health data is encrypted both in transit and at rest
- Access to health data is restricted to authorized personnel
- We do not sell health information to third parties
- Health data is only shared with your explicit consent
- We comply with applicable health information regulations
16.2 Medical Research Disclaimer
Our medical research services (excluding human stem cell and gene diagnosis and treatment technology development and application) comply with:
- Good Clinical Practice (GCP) guidelines
- International Conference on Harmonisation (ICH) guidelines
- Applicable national and international research ethics standards
- Institutional Review Board (IRB) requirements
17. App-Specific Privacy Information
17.1 Data Safety (Google Play)
Our apps published on Google Play comply with the Data Safety section requirements, providing transparent information about:
- Data collection and sharing practices
- Security practices
- Delete functionality
17.2 App Tracking Transparency (iOS)
Our iOS apps comply with Apple's App Tracking Transparency framework, requesting user permission before tracking across apps and websites owned by other companies.
17.3 App Store Privacy Nutrition Labels
We provide accurate information for App Store Privacy Nutrition Labels, disclosing:
- Data used to track you
- Data linked to your identity
- Data not linked to your identity